Privacy Policy

Last updated: September 22, 2025

1. Information We Collect

Store Information

When you install our app, we collect and store basic information about your Shopify store, including:

  • Store domain and name
  • Access tokens for API communication
  • App configuration settings
  • Product option configurations you create

Customer Data

Our app does not directly collect or store personal customer information. However, customer option selections are stored as part of order line items in your Shopify store, which you control.

2. How We Use Information

We use the information we collect to:

  • Provide and improve our app functionality
  • Display product options on your storefront
  • Process customer option selections
  • Provide customer support
  • Analyze app usage for improvements

3. Information Sharing

We do not sell, trade, or otherwise transfer your information to third parties except:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist in app operation (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

  • Encryption in transit and at rest
  • Access controls and authentication
  • Regular security audits
  • Compliance with Shopify security standards

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you uninstall the app, we automatically delete your store data within 30 days.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability

7. GDPR Compliance

For European users, we comply with GDPR requirements including:

  • Lawful basis for processing (legitimate interest and contract performance)
  • Mandatory webhook endpoints for customer data requests and deletion
  • Data protection impact assessments
  • Prompt notification of data breaches

8. Cookies and Tracking

Our app uses cookies for:

  • Authentication and session management
  • Storing app preferences
  • Analytics to improve our service

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]
Website: https://spo.edeal.dev